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Author Archives: Joan Butterfield

Joan Butterfield is a certified etiquette educator and the owner/operator of <a href="">Good Manners Rock! </a> She practices in the Greater Toronto Area and specializes in teaching children the art of social graces. Joan is also a successful artist and art curator. She and her husband Sheridan are originally from Bermuda, and are the proud parents of three successful adult children and 5 beautiful grandchildren.

Making Manners Matter: 4 Magic Words

Have you ever wondered what the difference is between etiquette and manners? Both rely on a basic underlying principal: treat people with respect and sensitivity, making them feel comfortable, welcome and at ease in any given situation. Etiquette is the rules of conduct, the socially accepted patterns of behaviour. It’s like the law. Manners are the courses of action, ...

Posted by Joan Butterfield in Parent, General

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